The path to a happy homeschool
Children's Privacy Notice: If you are reviewing HomeTrail for Nest, the HomeTrail Student App, please also read our Children's Privacy Policy (COPPA Policy). It explains what child information is collected, how it is used and disclosed, how long it is kept, and how parents can review, delete, or stop further collection of a child's information.
HomeTrail App, Inc. (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, "Site" refers to the Company's website, which can be accessed at https://hometrail.net and through our mobile application. "Service" refers to the Company's services accessed via the Site, in which users can track, plan, and discover homeschooling activities. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: https://hometrail.net/terms-of-service), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email address, name, phone number (optional), family/team information, and educational data which you submit to us through the registration process and use of the Service.
To activate the Service you do not need to submit any Personal Information other than your email address and name. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
Cookies and Similar Technologies: We take a privacy-first approach to cookies and similar technologies. The cookies we use fall into these categories:
We do NOT use advertising cookies, social media tracking cookies, or marketing cookies. User preferences and settings are stored in your account data on our servers, not in cookies on your device. We do not participate in cross-site tracking or behavioral advertising.
You can control cookie settings through your browser, but disabling essential cookies may prevent certain features of the Service from functioning properly. Most browsers accept cookies by default until you change your settings. You can find instructions for managing cookies in your browser's help section or settings menu.
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, name, family name, and creating a password. By registering, you are authorizing us to collect, store and use your information in accordance with this Privacy Policy.
When you visit our website or sign up for our service, we may collect marketing attribution data including UTM parameters (campaign, source, medium, content, term) and referrer information to understand how you found us. This data helps us improve our marketing efforts and measure the effectiveness of our campaigns.
You may optionally provide your phone number for SMS notifications and account security purposes. If you provide your phone number, you consent to receive SMS messages from us related to your account, including security alerts and service updates. You can opt out of SMS communications at any time by replying "STOP" to any SMS message or by updating your preferences in your account settings.
We use Twilio to send SMS messages and do not store SMS message content beyond what is necessary for delivery and basic logging purposes.
As a homeschooling platform, we collect educational information that you provide about your family and students, including:
This educational data is essential for providing our homeschooling services and is only accessible to authorized users within your team.
If you use our mobile applications, we may collect device information including your device type, operating system, app version, screen size, and device identifier.
Our mobile apps may request the following permissions, which you can accept or decline:
You can control these permissions through your device settings at any time. We only access these features when you explicitly use them within the app, and you can use the core features of HomeTrail without granting these permissions.
Nest Student App: Nest currently does not request push notification, camera, microphone, or location permissions, and does not include ads SDKs or analytics SDKs. Nest may send app version/build for compatibility, and its device heartbeat updates operating system version and WebView version only.
We may collect information about how you interact with our Service, including pages viewed, features used, and time spent in the application. This helps us improve the user experience and identify areas for enhancement.
We may also send internal notifications about account activity (such as new signups) to our team for operational purposes including fraud prevention and service monitoring. These notifications may include limited account information but are used solely for legitimate business operations.
To improve our service quality and fix technical issues, we collect error reports and diagnostic information when the Service encounters problems. This includes technical details about errors, device information, and usage patterns that led to the issue.
For Nest, diagnostics are limited to bounded error metadata, route path, app version/build, platform, operating system version, WebView version, line/column numbers, stack hash, and fingerprint information. Nest diagnostics are designed not to include raw child content, precise location, advertising identifiers, contacts, or full stack traces.
We use third-party artificial intelligence services (including OpenAI and others) to provide educational content generation, activity suggestions, and other AI-powered features. When you use these features, the text or content you provide is sent to these AI providers for processing.
TrailGuide, our AI-powered texting and chat assistant, may send your messages together with relevant family and student information, such as student ages, grade levels, curriculum details, schedule information, and general location, to business AI service providers so it can respond to your requests. To reduce personal information used in AI processing, TrailGuide is designed to replace student names with system-generated aliases before sending requests to those providers. We configure these AI services so customer content submitted through TrailGuide is not used for model training.
AI providers may still retain limited data for security, abuse prevention, and service operations, consistent with their applicable terms and our service configuration.
This Privacy Policy applies to adults (parents and guardians) using the HomeTrail website and main application.
The HomeTrail website and main application are designed for and directed to adults—specifically parents and guardians managing their family's homeschool education. We do not knowingly collect personal information directly from children through the main HomeTrail application.
Student App: HomeTrail offers a separate "Student App" that allows children to complete educational activities under parental supervision. Our practices for the Student App comply with the Children's Online Privacy Protection Act (COPPA).
For complete information about how we collect, use, and protect children's personal information, please see our Children's Privacy Policy (COPPA Policy).
If you believe we have collected personal information from a child without proper parental consent, please contact us immediately at [email protected].
We process your personal information based on the following legal grounds:
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for
marketing purposes your Personal Information with third parties without your consent. We do share Personal
Information with vendors who are performing services for the Company, such as the servers for our email
communications who are provided access to user's email address for purposes of sending emails from us. Those
vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example,
we use Personal Information to contact users in response to questions, solicit feedback from users, provide
technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use,
preservation or disclosure of the information is reasonably necessary to meet any applicable legal process
or enforceable governmental request; to enforce applicable Terms of Service, including investigation of
potential violations; address fraud, security or technical concerns; or to protect against harm to the
rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user
experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on
the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information
and we reserve the right to use and disclose such Non-Personal Information to our service providers and
partners at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of
all or a portion of our assets, your Personal Information may be among the assets transferred. You
acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any
acquirer of our assets may continue to process your Personal Information as set forth in this Privacy
Policy. If our information practices change at any time in the future, we will post the policy changes to
the Site so that you may opt out of the new information practices. We suggest that you check the Site
periodically if you are concerned about how your information is used.
We work with trusted third-party service providers to deliver our services. These providers only have access to the personal information necessary to perform their specific functions and are contractually obligated to protect your data:
youtube-nocookie.com) and related YouTube or Google media domains required for playback. Nest does not provide open YouTube browsing, YouTube search, public social features, third-party advertising SDKs, or third-party analytics SDKs. YouTube features are subject to the YouTube Terms of Service and Google Privacy Policy.All third-party providers are contractually required to maintain appropriate data protection standards.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the Settings, or "Trailhead" section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings, or "Trailhead" section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
If you are a resident of the European Union or United Kingdom, you have the following rights under data protection law:
You can request a copy of the personal data we hold about you, including information about how we process it.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data. You can also delete your account and all associated data through your account settings.
You can request that we limit how we process your personal data in certain circumstances.
You can request that we provide your personal data in a structured, commonly used format so you can transfer it to another service.
You can object to processing based on legitimate interests, including analytics and marketing.
Where processing is based on consent, you can withdraw your consent at any time.
You can file a complaint with your local data protection authority if you believe we have mishandled your personal data.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law, whichever is longer.
Generally, this means:
You can request deletion of your data at any time by contacting us or deleting your account through your account settings.
You can delete your account and all associated personal data at any time through your account settings. When you request account deletion, there is a 48-hour grace period during which you can cancel the deletion. After this grace period expires, we will permanently remove your personal information from our active systems. Some anonymized data may be retained for analytics purposes.
HomeTrail operates globally and serves users worldwide. Your personal information may be transferred to and processed in the United States where our primary servers are located, and other countries where our service providers operate.
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we ensure appropriate safeguards are in place for international transfers, including:
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us:
For GDPR-related requests, please include "GDPR Request" in your subject line and specify which right you wish to exercise.
Last Updated: This Privacy Policy was last updated on May 6, 2026.
The path to a happy homeschool
