How to Add a Teacher/Parent in HomeTrail

Need to add a teacher or parent to your HomeTrail account? While this feature isn’t available in the app just yet, you can easily do it through the web version. Here’s how:

Steps to Add a Teacher:

1. Log into HomeTrail on the Web – Head to the HomeTrail website and sign in.

2. Click on Your Profile Image – In the top-right corner, click on your profile picture.

3. Go to Family Settings – From the dropdown menu, select Family Settings.

4. Add a Teacher – You’ll find an option to add a teacher. Enter their details and send the invite.

5. Check for Email Confirmation – The teacher should receive an email invitation to join your account.

Troubleshooting Issues

We’ve received some reports that this process hasn’t worked correctly in some cases. If the teacher doesn’t receive an invite, try these steps:
✅ Check Spam/Junk Mail – The invitation email may have been filtered.
✅ Resend the Invite – Go back to Family Settings and try sending it again.
✅ Use a Different Email – If the invite isn’t coming through, test with another email address.
✅ Contact Support – If issues persist, reach out to our support team for assistance.

We’d love your feedback! If you’ve recently added a teacher, let us know if the process worked smoothly or if you encountered any issues. Your input helps us improve HomeTrail for everyone.

To add an External Teacher: (Supporters Only)

An external teacher allows teachers to email session updates, notes, and photos that will be automatically added to your HomeTrail account. These teachers do not have access to your actual account or any of your students' data.

Steps to Add an External Teacher:

1. Go to the Supporter tab on the Web or App

2. Select "Teachers"

3. Click "Invite New Teacher"

4. Fill out the required information and hit send

This feature allows you to track other learning moments in HomeTrail without sharing any account information or details with an external teacher.